Last updated February 21, 2024 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy. 

RETURNS 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS 

To return an item, please email customer service at thestoryline.np@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address: 

The Storyline 

Attn: Returns RMA 

# Shop no 2 , ekadantha enclave,

 road no 4a bandari layout, nizampet, Hyderabad, telangana 500080 India 

Please note, you will be responsible for all return shipping charges. 

We strongly recommend that you use a trackable method to mail your return. 

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. 

EXCEPTIONS 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Please Note 

● Sale items are FINAL SALE and cannot be returned. 

QUESTIONS If you have any questions concerning our return policy, please contact us at: 9886643012 thestoryline.np@gmail.com